If an item is missing from the package, please notify us immediately! Before reaching out to us, please verify if you have more than one tracking number. Some items may arrive earlier or later due to availability.

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1. You must notify us of any missing items within seven (7) business days of delivery.

2. Contact us with the invoice number, contact information, and a list of missing items.

3. Please send us a picture of the package with a description of what was in the box.

4. Once we have received the claim from you, along with the package image, our customer representative will inspect your order & contact you, and a new product will be sent to you if warranted and in stock.

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