Frequently Asked Questions

What is the Towing Policy?

It shall be unlawful for any tow truck or carrier to tow or to carry a vehicle on the highways and roadways of the state of Louisiana without the towing vehicle or carrier having displayed a towing license plate and complying with the rules and regulations adopted pursuant to this Chapter.
How does towing work with insurance?

Towing is usually not covered by liability-only insurance plans. You should expect to pay upfront for any towing, including after an accident. However, if another driver was deemed at fault for the accident, their insurance should cover damages to your vehicle and may cover any towing expenses. Insurance companies may provide towing service. Therefore, it is significant to call your insurer first if you are involved in an accident with fatalities. Whether the accident involves one, five, or more cars, all the vehicles should be towed away.
Can I ride in the tow truck?

Due to social distancing guidelines, we no longer allow passengers in the tow truck cab since Covid started. This is to protect both the drivers and the passengers.
Do you sell my information?

We do not sell your information. It is our goal to keep your information confidential. We may ask for the following: 1. Name and Phone Number 2. Physical Address and info related to towing your vehicle 3. Point of Contact if you're not available